- Descripion of The Power Distribution System
- Components of The Distribution System
- Distribution System Planning
- Operation and Maintenance Objectives and Activitives
- Grid Management,Load scheduling and Load Balancing
- 66 - 33/11 kV substation Equipment
- 11/0.4 kV Substation Equipment
- Distribution line Equipment
- O & M Practices for Substation Equpiment and Sistribution Lines
- Length of LT lines,HT:LT Ratio Impact on Losses of Voltage
- Distribution transformers:Selection and Placement
- Reasons for Transformer Failure
- Transformer testing
- Enhancing transformer Life And Efficiency
- properties of Key Performance Indicators
- Classification and Selection of Basic KPIs
- Establish KIPs
- KPIs for First Stage Implementation
- Other Associated KPIs for Second Stage Implementation
- Operation Performance Management
- Management of Information
- Performance Monitoring and Control
- Some Related Issues
- Transmission and Distribution Losses
- Aggregate Technical and Commercial Loss
- Factors Contributing to High Technical Losses
- Factors Contributing to High Commercial Losses
- Short-term Measures for Technical Loss Reduction
- Long-term plans for Technical Loss Reduction
- Acceptable Technical Loss Levels
- Metering Technologies
- Metering Techniques
- Metering standards
- Calibratation and Testing of Energy Meters and Meters Laboratory
- Meter Field Testing and Installation Practices
- Revenue Protection and Technoloy Intervention in Metering,Billin and Collection
- Energy Basics Revisited
- Energy Accounting: Introduction
- Energy Accounting Procedure
- Information Technology Interventions for Energy Accounting
- Accidents: General Information
- Accident Prevention
- Accidents Due to Electric shock and Fire
- First Aid
- Disasters Due to Natural Calamities
- Disasters Due to Human Actions
- Disaster Management Plan
- Structure of Disaster Management System
- Distribution Business and the Need for Information Technology
- Potential of IT in the Power Distribution Business
- Organisational Change Management for IT Applications
- IT Applications in Metering,Data Acquisition and Management
- IT forAsset Management
- IT for Financial Management
- GIS for distribution Network Management : An Introduction
- GIS Applications : An Overview
- Customer Indexing
- IT applications for Customer Benefit: An Overview
- Interactive Website
- Interactive Voice Response System
- Customer Care Centre
- Call Center
- Customer Analysis Tools
- Hand Held Devices
- Automatic Meter Reading (AMR)
- Data Acquisition
- Risks,Mitigation and Analysis of Trouble Shooting and Remedial Actions
- The Management System Concept
- Management Processes
- Work Values
- Supply Chain Management,TQM and Project Management
- Performance Management
- Understanding The Concept of Customer Value and Customer Satisfaction
- Customer relationship management: Concepts and Elements
- Customer Satisfaction Surveys and Customer Index for Effective CRM
- Defining Conflict
- Conflict : Types and Levels
- Sources of Conflict
- Effects of Conflict
- Conflict Process
- Conflict Management
- Conflict Prevention
- Understanding Change
- Drivers of Change in Business
- The Process of Change
- The Change Models
- Phases of Planned change
- strategies of change.
- common Interventions for Managing change
- Understanding Organisational change
- Resistance to Organisational change
- Managing Resistance To Change
- Impact of Change on Individuals: The change Models
- A Case Study From Power Sector
- Approaches to Change Management
- Key Roles inManaging change
- Role of A Change Leader
- Role of a Leader in Change Management : Case Studies
- Twenty First Century Organisational Trends
- Types of Organisational Structures
- Mergers and Acquisitions
- Preparatory Work for Project/Scheme Development
- Framework for Scheme Development
- Project Management Tools
- Turnkey and Unit Rate Contracts: An Introduction
- Project Execution Under Turnkey Contract System
- Case Study of a Typical Scheme component
- Factors in DPR Preparation : An Introduction
- Field study,Data Collection, Analysis and Application
- Consolidation of DPR components
- Cost components of DPR
- Project Investment, Payback Period and Return on Investment
- DPR Preparation
- The Communication Process
- Organisational communication
- Verbel and Non-verbal Communication
- Channels of Communication.
- Barriers To Effective Communication
- Communicating Effectively
- Motivation: Evolution of the Concept
- Types of Motivation
- Motivation and Morale
- Motivating Employees in Actual Practice
- Motivates and Managerial Behaviour
- Fundamentals of Communication
- Principles for Communicating with People
- How to be An Effective Communicator
- Passing the Journey Entry
- Preparation of Ledger
- Preparation of Trial Balance
- Trading Account
- Preparation of Profit and Loss Account
- Preparation of Balance Sheet
- Adjustment Entry
- Double Account System
- Users of Finanacial Ratios
- Categories of Ratios
- Liquidity Ratios (Short-term Solvency Ratios)
- Activity or Turnover Ratios
- Profitability Ratios
- Market Test Ratios
- Utility of Ratio Analysis
- Diagnostic Role of Ratios
- Operating and Financial Leverage
- Meaning of Budgeting
- Approaches To Budgeting
- The investment Problem
- Capital Investment and Firm's Value
- Investment Evaluation Methods
- Investment Evaluation Methods: Examples
- Cost-Volume-Profit (CVP) Analysis
- Costing Methods
- Variance Analysis
- Labour Variances
- Variable Overhead Variance
- Fixed Overhead Variances
- Sales Variances
- Profit Variances
- Rules of Stakeholders in Distribution Reforms
- Rule of Regulatory Bodies
- Legal and Administrative Requirements
- Case Studies
