Change Requirements

‘Managing’ change is one of the most taxing tasks faced by organisations across the globe today. Typically the task is highly demanding for the top management, which is responsible for initiating and facilitating the changes in the organisation. Implementing a major and enduring change requires managers to develop a variety of skills in order to strike a delicate balance between individual and collective actions, paying attention to the content as well as the process of change and pursuing both short-term and long-term goals. Over the years, change experts have devised strategies to help managers address the complexities of change management issues. Despite volumes of literature on planned change, proliferation of consultants, and the best efforts of corporate leaders, organisational change still appears to be a much less understood process.

Since the distribution reforms have brought about many changes in the organisation of distribution utilities, it is important for you to understand the change process and its requirements. You will agree that the work culture and work environment in your organisation needs to be changed to meet the objectives of the reforms with the help of the same workforce. As a manager, you have a vital role in implementing the new policies. The success of the reforms would ultimately be determined by ensuring active participation of all personnel involved in the work-chain. In this unit you will learn about the role of the individuals involved in change process and various models used successfully so far.