Developing Communication Skills

In the preceding units of this block, you have learnt that effective communication is important for the growth and success of an organisation. The communication is two way, viz., top to bottom and bottom to top. The players in the communication must learn how best to communicate to their seniors as well as to their juniors. For developing communication skills, it is important to know the following:

• Fundamentals of Communication

• Principles for Communicating with People

• Building a Boundaryless Company

• How to be an Effective Communicator

• How to Write Effectively

• What is Silent Communication

• Unproductive Games Communicators Play

• Productive Games Communicators Play

• How to Avoid Communication Barriers

• How to Communicate Like a Professional We now discuss all these aspects.